Groovy Gerbil Privacy Policy

 

Effective Date: 06/02/2025

 

Welcome to Groovy Gerbil! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.

 

  1. Information We Collect

We collect the following types of information:

 

         Personal Information You Provide

– Name

– Email address

– Payment information (processed securely through third-party payment processors)

– Account details (username, password)

– Communication preferences

– Any information you provide through forms, surveys, or customer support inquiries

 

         Automatically Collected Information

– IP address

– Browser type and version

– Device information

– Operating system

– Pages visited, time spent on the site, and other browsing data

– Cookies and similar tracking technologies

 

  1. How We Use Your Information

We use your information to:

– Provide and maintain our services

– Process transactions and deliver products or services

– Send newsletters, updates, and marketing communications (with your consent)

– Improve website functionality and user experience

– Respond to customer service inquiries

– Monitor and analyse site performance

– Comply with legal obligations

 

  1. How We Share Your Information

We do not sell your personal information. However, we may share your information with trusted third parties, such as:

– Payment processors for secure payment handling

– Email marketing services for communication

– Analytics providers to improve our services

– Service providers who assist with website maintenance and security

– Legal authorities if required by law

 

  1. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you interact with our website.

 

Types of Cookies We Use:

– Essential cookies: Required for website functionality

– Performance cookies: Help us analyse site performance

– Functional cookies: Remember your preferences

– Marketing cookies: Deliver personalized content and ads

 

You can manage your cookie preferences through your browser settings.

 

  1. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure.

 

  1. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

– Accessing the information we hold about you

– Requesting corrections to your information

– Requesting deletion of your data

– Opting out of marketing communications

 

To exercise your rights, please contact us at hello@groovygerbil.com

 

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing any information.

 

  1. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children.

 

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

 

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

 

Groovy Gerbil

C/O O’Meara Fitzmaurice & Co Brimstage Hall, Brimstage Road, Wirral, CH63 6JA United Kingdom

hello@groovygerbil.com

+44 (0)1244 562 208

 

Thank you for trusting Groovy Gerbil with your information. We are committed to safeguarding your privacy.